AEI Dish Management Team
AEI is proud to have one of the most knowledgeable team of satellite network professionals and skilled technicians meet our executive management team.
Tom Burgess
Tom is the President and Active Owner of AEI. Tom joined the company in 2001. He oversees long term company vision and direction for growth. He has guided AEI from a single location operation to one of the top regional service providers in the country with 14 locations, over 500 employees with over 300 vans on the road daily. His passion, knowledge and energy are unmatched. He is considered a pioneer in the television satellite industry and is one of the most respected DISH Network retailers and Regional Service providers in the country.
Tom is married and has three children. In his spare time he enjoys traveling, kite surfing, snowboarding, hunting big bucks and spending time with his family.
Mark Lyons
Mark is Vice President of Operations here at AEI. He has been with AEI a short time but comes to the Corporate Team with over 20 years of Management, Training and Recruiting experience. His job responsibilities entail Location Manager Development, Training and Quality Assurance Program.
Mark is single and has a 4 year old son named Kyle. In his spare time he enjoys spending time with his son, riding his Harley, and working on old cars.
Diana Pollock
Diana is the Processing Department Manager/Systems Administrator at AEI. She has been an AEI team member since 2002. Diana’s responsibilities include financial reconciliation from Dish Network for hardware installed and services provided, payroll and maintenance and administration of AEI deployed systems & software.
Diana loves to travel, enjoys reading and movies when she is away from the office.
Jessica Gehm
Jessica Gehm is the calendar manager and is an integral part of the corporate team. She has been an employee of AEI since February of 2000. Her job responsibilities include all aspects of staffing, scheduling, implementation of new policies and procedures, and call center training, monitoring of goals such as overdue work orders, handling cancels, reschedules and new connects, and managing quotas.
Jessica is married and has a son and step-son. Her family has a chocolate and a black lab they enjoy spending time with. Jessica also enjoys the outdoors, reading, and spending time with her family and friends.
Rick Osweiler
Richard Osweiler is the General Manager of the AEI corporate office as well as being part of the corporate team. Rick started in the satellite television business as an independent contractor and owner of RC Enterprises doing sales and servicing of Dish systems. He has been an employee of AEI’s since April of 2002 after joining the company as Quality Control/Trainer. In 2005 he earned the title of General Manger. His job responsibilities entail all aspects of ordering/inventory of EchoStar technician materials, and other small parts. He also handles customer complaints, building maintenance, vendor contacts and oversees all commercial account activity.
Rick is married to Christina. They have two sons and one grand daughter. His family lives north of Green Bay where Rick enjoys the fresh air of the north woods. In his spare time, Rick enjoys Hunting, fishing and golfing.
Joe Murphy
Joe is the Marketing Manager here at AEI. Joe has a degree in Communications and Sociology from the University of Wisconsin-LaCrosse and brings over 17 years of advertising and marketing agency experience to the Corporate Team. He provides strategic marketing and positioning direction to AEI. His job responsibilities entail developing and executing advertising and marketing plans, creation of sales and marketing collateral materials and overseeing all marketing initiatives.
Joe is married and has three children. In his spare time he enjoys following his children’s activities, coaching high school wrestling and enjoying the outdoors.
Lori Reynolds
Lori Reynolds holds the Human Resource Manager position with AEI. She began her employment with AEI in 2009 and brought with her over 15 years of HR experience. She received her Bachelors degree in Public Administration, an Associates degree in Business and became certified in Human Resource management in 1999.
Her job is to oversee the HR department which would include the recruiting and hiring process as well as working with others to help develop and enforce company policies. She is involved in a wide variety of company projects and works with the corporate team as they create innovative ways to keep the company moving forward.
Lori enjoys working outside and spending time with family and friends.
Neal Maccoux
Neal is the company CFO/Controller. Neal has more than 20 years experince in the finance area. He began his employment with AEI in 2004. He received his Bachelors degree in Business Administration/Finance & Accounting, and began his career as a Finance/Accounting Manager at American Medical Security Insurance Company in Green Bay. The past 10 years he has owned NJM Consulting in addition to his duties at AEI. Neal oversees the Accounting Department and is involved in all financial decisions involving AEI.
Neal is married and has three children. He is deeply involved in the community and currently a board member of the Junior Achievement of Brown County, Breast Cancer Family Foundation and the Pulaski High School Music Boosters. In his spare time he enjoys golf, fishing and bowling.
Janice Janssen
Jan is the Call Center Manager at AEI. She recently joined AEI and brings with her over 14 years of Call Center experience. Jan’s past success in developing strong teams, improving efficiencies and designing effective training strategies makes her a valuable addition to the Corporate Team. Jan also works closely with the Sales and Marketing Department on the creation and implementation of new internal Sales Promotions.
Jan is married to Jack and they have five daughters. She enjoys continuing to learn as much as possible about natural health and healing. Jan is kept busy with the activities of her family and her church.
Perry Noffke
Perry is the Quality Control Manager. He has been with AEI since 2004. Perry comes to us with 20 years of experience installing satellite systems. As part of the corporate team here at AEI one of Perry’s goals is to ensure every customer gets a professional install along with great customer satisfaction.
Perry has been married to Bev since 1982 and they have 3 children. Perry coached many sports while the children were in school. He took his girls high school team to state one year taking 2nd place! Perry still enjoys sports today and participates in as many as Bev will let him.
Scott Niec
Scott comes to AEI with a wealth of experience in training, customer service, and sales. As the Corporate Training Manager, Scott is responsible for the training and development programs for all AEI associates. He spends a good deal of time in development, writing, and presenting our training programs. His training schedule is very active and he can often be found training somewhere in the field instead of his office. He has a passion for teaching and seeing our associate’s successful in their roles.
His spare time is divided between his daughter, grand daughter, golf, movies, and researching and writing historical fiction.